Taco Bell is changing the game once again.
With a recent menu renovation, the popular fast food chain is now innovating a new restaurant concept.
“Taco Bell Go Mobile” will be a smaller, more evolved restaurant designed with customers on the go in mind.
According to a press release, the first of these stores will open in 2021, with features including dual drive-thrus, curbside pick up, and tablet ordering at drive-thru and pickup spots operated by concierge-service “bellhops.”
“With demand for our drive-thru at an all-time high, we know adapting to meet our consumers rapidly changing needs has never been more important,” said Taco Bell President, Global COO, Mike Grams. “The Taco Bell Go Mobile restaurant concept is not only an evolved physical footprint, but a completely synchronized digital experience centered around streamlining guest access points. For the first time, our guests will have the ability to choose the pick-up experience that best fits their needs, all while never leaving the comfort of their cars.”
Taco Bell said that while the new restaurants are months away from opening, several of the innovative features. The new innovations have created an increase in service speed, with drive-thru waiting times reduced by more than 15 seconds since the first quarter of 2020 according to the company.